Facing trouble in using AOL Desktop Gold Software on Windows or Mac ?
If yes or want to learn about it;
Here we have mentioned some common AOL Desktop Gold problems which will help you in learning about these common issues and in resolving them.
Top 5 most common issues that user faces with AOL Gold software while using it are named below:
Mail Receiving Error
AOL Downloading Error
Slow Speed of the Software
AOL Software not responding
AOL Login Problem
To know more about these errors you can go through this article with solution to fix these problems are also provided in this article.
Problem 1: Mail Receiving Error
This problem arises when you are unable to send ,receive email,this can occur due to change in your email settings or incorrect mail settings . To fix the issues you need to
Firstly check your internet connection if it is stable or not.
If it is working properly, then check your email settings by getting into spam folder of your email and check your IMAP setting.
Check whether the imap option is enabled or disabled if disabled then enable it.
It might be occurring due to suspicious email so check it in your mail ,if exists delete it.
Problem 2: AOL Downloading Error
Even after taking the membership, if you are still unable to download AOL Gold Desktop software then this problem will arise. To fix the issue you need to follow the required steps:
Check whether your internet connection is working properly or not.
If it is not working then fix it otherwise check that you are downloading the file from a reliable source or not.
Check your system storage that you are having space in your system to download it ,if not then make space.
Try to clear the cache of your browser which will make your browser reliable for downloading the file.
Problem 3: Slow Speed of the Software
If you come across this kind of problem, then you need to follow the following steps given below :
Remove the extra files from the system and try to create a space in the hard disk drive of the system.
Make some space in the RAM.
Check your system for viruses, if there are any then clean with the help of PC Scanner tool.
Problem 4: AOL Software icon not responding
When you are trying to launch the software from desktop and if it is not responding then try to fix the issue with this given solution:
Restart the system.
Remove all the unnecessary files that are present in the system.
With the use of antivirus, remove the entire virus in the system.
After doing the entire process, if you are still facing the problem, you need to reinstall the software.
Go ahead guide on if your AOL desktop gold won’t open
Problem 5: AOL Login Problem
This kind of problem is faced when you come across AOL sign screen goes missing or a black screen appears after typing the user name and the password or messages with ZOIDS or GAH or BLERK terms. You can fix the problem by following the steps that are given below:
Clear all the files, cookies or history of the web browser that are not required.
If the problem is still not resolved then go for advanced troubleshooting.
To fix ZOIDS or GAH or BLERK terms, you need to change browser setting of the system.
Reset the web setting of the browser if the AOL sign screen goes missing.
Adjust the web setting and enable java scripting to fix the issue with black screen.
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